Customer satisfaction surveys are one of the most reliable ways to gather direct feedback and measure performance. With Odoo ERP, you empower your marketing and operations teams to conduct meaningful research — with minimal manual work.
Whether you're collecting feedback remotely or face-to-face, Odoo gives you flexible tools that simplify survey distribution and result tracking.
Key Capabilities:
- Remote or In-Person Surveys – Share links or collect responses onsite.
- Pause & Resume Options – Let customers complete surveys on their own time.
- Fill on Behalf of Customer – Log feedback manually when needed.
- Printable Surveys – Generate paper versions instantly.
- Participation Tracking – Monitor who responded and analyze completion rates.